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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Household Email

November 15, 2024

5  out of  5
rating by Household Email
"Jamie was very helpful and knowledgeable. Made the whole process easier for us."
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david otero

November 15, 2024

5  out of  5
rating by david otero
"We've been with Jose Velez and team for a couple of years now and they have been nothing short of amazing!! Knowledgeable, caring, thorough and most importantly compassionate. We are very happy with State Farm because of the great work Jose and team are doing. Dave & Alice Otero"
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Susana Quintana

November 12, 2024

5  out of  5
rating by Susana Quintana
"I called this group to get an automobile insurance quote. It was a pleasant surprise to realize that I had called the right agency. A polite and very knowledgeable agent, Bryce answered the call. He provided all the information I was looking for and I made the switch from a major insurance carrier to another with a savings of more than $300. Thank you Bryce for taking the time to explain every aspect of the policy. I feel comfortable knowing that I am getting the same coverage at a much lower cost. Keep up the good work"
We responded:
"Thank you for the kind words, Susana! I am glad that Bryce was able to provide the information you needed and help you make the switch to save you money. Making sure you feel comfortable and informed is our priority, and it’s nice to know Bryce delivered that experience. We are here whenever you need us! -Jose "
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Michael Novelli

November 12, 2024

5  out of  5
rating by Michael Novelli
"Jamie was the absolute best, answered all of my many questions and was always updating me along the way."
We responded:
"Thank you for your great review and 5-star rating Michael. We are pleased to hear that you find Jamie's service to be the best and that he has answered all of your questions. Providing our customers with the best service is our goal and we look forward to protecting you and your family for a really long time to come. -Jose"
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Christopher Golden

November 5, 2024

5  out of  5
rating by Christopher Golden
"Alternative to your needs. With good response time to all questions and concerns."
We responded:
"Thank you for your 5 star review Christopher. It's our honor to serve you."
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robin waldron

November 4, 2024

5  out of  5
rating by robin waldron
"Customer service is beyond reproach. The service rep Bryce was patient and kind to an old lady. He went above and beyond and that are not many reps who are as phenomenal as him. He should be a valued employee because there are few like him."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Victoria Delarosa

October 24, 2024

5  out of  5
rating by Victoria Delarosa
"Jamie is the best thing to have ever happened to State Farm and myself!"
We responded:
"Thank you for your awesome review Victoria. We are glad that Jamie has been such a great benefit to you. He certainly is an amazing person that takes great care of his customers and is always interested in doing what's best for them. Thank you for your trust and business. -Jose"
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Richard Wahl

October 18, 2024

5  out of  5
rating by Richard Wahl
"Outstanding service and very helpful in explaining the various items on the policy. Certainly will recommend to my neighbors. I had an issue with the mortage company and Dacid helped me gain me resolution. It's wonderful to work withsuch a professional organization."
We responded:
"Richard, more than happy that your experience with our agency was outstanding and helpful. Thank you for your trust and great review. -Jose"
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Junior Molina

October 18, 2024

5  out of  5
rating by Junior Molina
"Bryce Tullis was amazing. We had several calls upon my request and he called me back as scheduled. He walked me through the process painlessly and professionally. One of my best experiences ever working with an insurance agent. Thank you for being Outstanding."
We responded:
"Thank you for your response Junior. I am glad to hear that Bryce provided such an amazing experience, walking you through the process with professionalism and care. I am also happy that the process was seamless. We’re here to help. Thank you for choosing us! -Jose "
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Linda Phelan

October 16, 2024

5  out of  5
rating by Linda Phelan
"Jaime Hyde was awesome to work with. Efficient friendly and understanding!"
We responded:
"Hi Linda. Thank you for allowing us to assist you with your auto insurance needs today. Glad that Jamie was awesome and efficient all the while being friendly and understanding. Looking forward to being your personal insurance agent for a long time. -Jose"
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John Willoughby

October 16, 2024

5  out of  5
rating by John Willoughby
"I enjoyed the high level of professionalism and knowledge as I set up a new account. I felt seen and was talked to like a person. Great rates and friendly staff."
We responded:
"Hi John. We are glad you chose our office for your auto insurance needs and that you found our office to have a high level of professionalism and knowledge. We appreciate your business and trust and your business. -Jose"
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Shelley

October 11, 2024

5  out of  5
rating by Shelley
"I couldn’t have asked for a better experience with Jaimie, I know him for many years and would trust him 150%. He is professional, patient and as honest as they come. If there was more than five stars, I would give it to him."
We responded:
"Thank you for your kind words, Shelley! I am thrilled to hear that Jaimie has provided such a positive experience over the years. Your confidence means the world to us, and I am so happy that Jaimie’s professionalism and honesty have made such an impact. If you ever need anything in the future, we’re here to help! -Jose"
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Carleton Knotts

October 3, 2024

5  out of  5
rating by Carleton Knotts
"Great experience. Thanks Bryce Tullis!"
We responded:
"Thank you Carleton for your great review. We are happy you had a great experience with Bryce and are honored to be your auto insurance agency. -Jose"
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Jehane Myers

October 2, 2024

5  out of  5
rating by Jehane Myers
"From day 1 Jose and team have always been super helpful and so pleasant to work with. Anytime we need anything or have a question, the team is there to assist. Love the way Jose reviews our policies with us, makes it plain for us to understand, and let us know if we need to think about any changes or upgrades. Good to know we have an insurance that looks out for you!"
We responded:
"Thank you so much Jehane for your kind words and great review. We are so honored to be your auto, home and life insurance agency. Thank you for your many years with State Farm and we look forward to many more years of protecting you and your assets so you can continue to grow them in the future. -Jose"
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Robert Mead

October 1, 2024

5  out of  5
rating by Robert Mead
"After having an Insurance lapse due to Health. This Agent was particularly helpful and went above and beyond to lock in the nest quote for me. Telling him what I had endured and the reason for the insurance lapse.... He showed empathy, compassion and understanding and regardless of it all! Still made sure I was well taken care of for coverage to work within our budget. I recommend going to Jamie for all your insurance needs."
We responded:
"Thank you for sharing your experience, Robert! I am so glad that Jamie was able to provide the support, empathy, and care you deserved while helping you get the right coverage. It means a lot to us that you felt well taken care of, especially after what you’ve been through. We truly appreciate your recommendation and are here if you need anything! -Jose"
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Katina Kauffman

October 1, 2024

5  out of  5
rating by Katina Kauffman
"I just want to say Jamie Hyde in Vero Beach office off 82nd ave, is an outstanding person. Took time to explain every aspect of different insurance policy’s what they cover what they don’t . I can’t say thank you enough. Great Job Jamie will definitely recommend you and company to others . So happy I called out. Made my day. Thank you again."
We responded:
"Thank you so much for your amazing review, Katina! I’m thrilled to hear that Jamie provided you with such outstanding service, taking the time to thoroughly explain all aspects of the different insurance plans. I’m glad he could make your day and leave you confident about your decision. Your recommendation means a lot to us, and we’re grateful for your support. If you ever need anything, don’t hesitate to reach out. Thanks again for choosing us and for your kind words! - Jose "
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Mary Jo Walker

September 30, 2024

5  out of  5
rating by Mary Jo Walker
"Contact Kandice! We needed to make vehicle coverage changes and add temporary coverage to a vehicle and Kandice took care of our needs. Contact Kandice at State Farm, Vero Beach, Fl."
We responded:
"Thank you, Mary Jo, for your great review. We are glad your experience with Kandice was great and that she was able to handle your service requests in a pleasing manner. Thank you for being a long-time and valued customer. -Jose"
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Penny Mazzilli

September 29, 2024

5  out of  5
rating by Penny Mazzilli
"Love this team! They handle all my questions and situations quickly and with professionalism and they are always so friendly."
We responded:
"Thank you for the positive review, Penny! I am thrilled to hear that you’ve had such positive experiences with our team. Your sweet words mean a lot to us, and we’re here to assist you with kindness! Don’t hesitate to reach out if you ever need anything. -Jose"
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Ms Owens

September 27, 2024

4  out of  5
rating by Ms Owens
"Had a marvelous experience speaking with Mr. Tullis, very professional and detailed. Customer service was extremely helpful answered all questions!"
We responded:
"Hello Ms Owens. Thank you for your great review. We are happy that your experience with Bryce Tullis was professional and extremely helpful. -Jose"
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Joanne Kantorski

September 27, 2024

5  out of  5
rating by Joanne Kantorski
"Very personable and caring about our financial situation to help us and guide us."
We responded:
"Hi Joanne. Thank you for your great review and allowing us to discuss your auto insurance needs. I am glad you found the interaction to be personable and caring about your financial situation. We are here for you with any future needs. -Jose"
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Heidy Ventura

September 26, 2024

5  out of  5
rating by Heidy Ventura
"Una excelente persona buena atención y buena experiencia aseguramos nuestros carros y nuestro pequeño business con José Vélez muy agradecidos con el"
We responded:
"Thank you for your 5-Star review Heidy. It was an honor to assist you and Miguel with your business, auto and life insurance needs. -Jose"
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Doug

September 26, 2024

5  out of  5
rating by Doug
"These people are great and really know their business. They really go out of there way to insure that you have everything you need and then some. If you want friendly knowledgeable agents this is the place to go."
We responded:
"Thank you for your fantastic review, Doug! I’m glad to hear that you found our team knowledgeable and dedicated to ensuring you have everything you need. It’s wonderful to know that our friendly service made a positive impression. -Jose"
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Carmen Figueredo

September 25, 2024

5  out of  5
rating by Carmen Figueredo
"Un servicio excelente no tengo ninguna queja. Y super agradecida con todo su equipo ellos estan siempre para ayudarte."
We responded:
"Hola Carmen. Gracias por tomar de su tiempo para dejarnos esta excelente recomendacion. Es un placer servirle con todos sus seguros y estamos honrados en poder ayudarles siempre. -Jose"
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Denise Liquorsplit

September 23, 2024

5  out of  5
rating by Denise Liquorsplit
"Jose Velez is always very helpful and attentive to his clients. I'm grateful for that!"
We responded:
"Hi Denise. Thank you for your great review. My clients are the reason why I am here and why we get to do what we do! Thank you for your business and trust!!!"
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Annett Shakes

September 13, 2024

5  out of  5
rating by Annett Shakes
"I called in with a claim and David very effecient in sending over the documents i needed and getting me all relevant information. He was very patient and pleasant. I would definately recommend this office."
We responded:
"Thank you for your great review Annett. We appreciate your trust and business over the years and look forward to continuing to help you in any way we can. So happy you found David's service to be efficient. -Jose"